Below you will find a list of frequently asked questions by previous American Colony Hotel guests. Chances are that your question has been asked and addressed before, so please do browse through the list. However, if you can’t find your specific question in the list below, by all means contact us.
Not only is the WIFI free in the public areas and the rooms, but many of the rooms also have complimentary corded hi speed internet access.
In addition, there is a business centre with 4 PC stations and free internet access.
A full buffet breakfast is included in the room rate, served in our Arabesque restaurant or weather permitting in the Courtyard.
All taxes are included in in the room rate, except VAT, which is only payable by Israeli citizens.
We have recently completely redesigned and refurbished our pool, with cascading waterfalls and hanging gardens. The pool area also includes a sauna, massage and fitness centre for the use of hotel guests. Details available on our facilities page.
Of course you can. Either check the roaming details of your current mobile operator (usually expensive in Israel) or purchase an Israeli SIM card if your mobile / cell phone is unlocked (a much cheaper option).
It is about a 10 minute walk to either Herod’s Gate or the Damascus Gate (two of the entrances to the Old City). Most other Jerusalem attractions are a taxi or tram ride away. Our Concierge can help you plan trips and advise you on the best way to get around.
Our Concierge will be happy to sit with you and arrange tours and day trips within Jerusalem (local holy sites for all the main religions, museums, walking tours etc.) or elswhere in Israel, the West Bank, or to Jordan. We can also arrange visits to archeological sites throughout the country.